At Dolceoro we are committed protecting your privacy. The privacy practices are stated as followed:

We are determined to maintain a useful and interesting online environment for our customers, which include easy access to product information, customer service and our privacy policies.

Please read on for more details about our privacy policy.

WHAT INFORMATION DO WE COLLECT ONLINE AND HOW DO WE USE IT?

MERCHANDISE ORDERS:

When you first place an order on our site, we ask you to provide personally identifiable information by filling out and submitting an online customer profile form. This information includes your name, mailing address, telephone number, shipping address, email address, a password, and your credit card number and expiration date. We use this information to process and fulfill your order and to notify you of your order status by email. When you return to the site and place another order, if you use your password or provide other key, personally identifiable information, we use this information to provide you with access to your customer profile and order information. We save the address you provide for shipment and, when you place future orders, we provide the address to you as a selectable list for your convenience.

We also ask you for personally identifiable information about other people you are sending gifts to. We use this information only to ship your gifts and, if you request it, to send each gift recipient an email notification of the gift.

This site is not intended for use by children. Dolceoro will not knowingly collect any personally identifiable information submitted by visitors to the site who are under the age of 13.

SWEEPSTAKES AND CONTEST:

When you enter a sweepstakes, contest or other promotional feature, we typically ask you for one or more of your name, address, telephone number, email address, so we can administer the promotion and notify the winners. We notify winners and obtain an affidavit to verify each winner’s eligibility and to obtain consent to post each winner’s name, and state and city of residence. We also send you information by email on upcoming events, new products and services, and special offers we think you’ll be interested in. However, out of respect for the privacy of our visitors we provide the option to not receive these types of communications.

CUSTOMER SERVICE:

If you send personal correspondence to our Customer Service department, such as emails or letters, or if others send correspondence to our Customer Service department about your activities or postings on the site, we collect the information so that we can provide through customer service and follow up on site visitors who may be violating our policies or abusing our system.

"COOKIES"

Cookies are small pieces of information that we send to your computer. They are stored by your browser on your computer's hard drive to give you a unique ID. Each time you visit our site using your computer, the cookie allows us to recognize your computer as the one we delivered the cookie to. Our cookies contain only a numeric code, and do not contain any personally identifiable information about you. However, we have the capability to identify you based on the information provided by our cookies, and to correlate that information with your personally identifiable information.

Cookies enable us to provide certain features, such as storing items in your Shopping Basket between visits, without losing any of the items in your Shopping Basket.

Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our site, but it is possible that some features may not work properly. The use of tracking tools and cookies are industry standard – you’ll find them at most major web sites.

We analyze data gathered by means of tracking tools and cookies only in the aggregate or for segments of our customer base, and not at the individual customer level. We do not include personally identifiable information, such as your name and email address, in this analysis. Other than referring URLs, we do not follow your browsing path outside of dolceoro.com.

DO WE SHARE OUR INFORMATION WITH OTHERS?

We regularly share your personally identifiable information with our affiliated companies to perform activities necessary to process and fulfill your orders, customer service requests, returns and the like. However, these intermediaries are not authorized to use your information for other purposes.

We share your personally identifiable information with our parent company and our affiliate in order to prevent fraud and for corporate record keeping purposes.

At your request, we provide your Gift Certificate to people you ask us to send a one-time email to.

We send email message to confirm each order you make, and we occasionally send you other email messages containing information specifically relating to your order (such as shipping delays). We also send email message to each winner of our contests and sweepstakes.

HOW CAN YOU ELECT NOT TO RECEIVE OFFERS AND EMAIL?

If you prefer not to receive promotional emails regarding upcoming events, new products and services, and special offers, you can make the appropriate selections when you set up your customer profile. Or you can return to your customer profile to change your selections at the Update Profile form on our site.

HOW CAN YOU VERIFY AND CORRECT PERSONAL INFORMATION?

You can check your personal information in your customer profile by navigating to Update Profile on our site. If any of this information is incorrect, you can make appropriate changes. However, you cannot delete your customer account information entirely. If you have any question about the accuracy of your personal information, you can contact us online by email.

HOW DO WE PROTECT OUR CUSTOMERS' INFORMATION?

At Dolceoro we are committed to online data security. Although total security does not exist on the Internet, we take reasonable steps to work towards assuring the secure transmission and storage of your information.

YOUR ACCEPTANCE OF THESE PRACTICES

By using our site, you agree to these privacy practices. If you do not agree to these practices, please do not use our site. If we change our privacy practices, we will prominently post the changes on this page so that you can always know what information we collect, how we use it and under what circumstances we share it.